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No-Tip Policy

The prices of my services reflect the fair value of my expertise, advanced & continuing education, and over 18 years of professional experience. 

In lieu of gratuities, I would love and welcome any or all of the following:

  • Your referrals! Nothing honors me more than your trust and confidence in the services I offer, and I love getting to know others who are just as awesome as you!

  • Investing in yourself by purchasing the recommended home care to boost your facial results and support your long-term skin health.

  • Your endorsement via online review- my google page, facebook page, or shout-outs on your social media accounts (I'm on FB and Instagram @jilldawnskincare)

  • Purchasing a gift card for someone in your life that would truly appreciate the services I offer.

Payment & Refunds

  • Payment for product and services is due at the time of visit.

  • All cancellation and no-show fees must be paid in full before booking a new service appointment.

  • Payment Methods accepted: Cash & all Major Credit Cards

  • At this time, I will no longer be accepting payment via Venmo, etc. or check.

  • Unused/unopened products may be returned for in-store credit within 7 days of purchase.

  • Used/opened product may be exchanged within 14 days of purchase in the event of allergies or sensitivities. Please reach out to me directly as soon as this is suspected.

  • All service sales are final.  If you are unhappy with your service, please contact me directly, and together we can make things right.

Booking & Cancellations

  • Appointments can be scheduled via my booking website.

  • ALL bookings are reserved with a valid credit card, which will be charged in the event of a late-cancellation, or no-show.

  • Appointments cancelled -or- changed within 24 hours of booked time will be charged a fee equal to 50% of the booked service.

  • No-shows will be charged a fee equal to 100% of the booked service.

  • No new appointment may be scheduled until any cancellation or no-show fees are paid in full.

  • Appointment reminders are sent via text message and email 48 hours prior to scheduled service. 

  • Special booking times may be available outside of my normal working hours, and when booked will include a 20% accommodation fee. Please reach out to me personally to check availability.

Miscellaneous

  • Children - For insurance purposes, and the safety & comfort of all, children are not allowed in the treatment room without an appointment. Please arrange for child care prior to your appointment. I have children myself, and I understand the complications that can arise.  If you are unable to arrange child care, please contact me to reschedule your appointment, and will do what I can to accommodate. Children in the treatment room not only disrupts your relaxing service, but the services of other patrons receiving services in the other suites.

  • Photos - Before & after photos are often taken for tracking treatment progress, and may be used for advertising/marketing purposes.  If you do not want your photos used for marketing, please indicate on your intake forms. 

  • Aftercare - Please follow any after service care recommended by your esthetician. Doing so both ensures optimal results, and helps in avoiding complications. These recommendations are made in your best interest.

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